Educated Woman of the Week- Linda Voss

Linda Voss
Business Management Major,
Office Manager

Where did you go to school and what did you study?
I attended UVCC and am currently attending BYU-Idaho, through their online degree program.
English at UVCC, now Business Management

Tell us about your school/work life:
I currently work as an office manager at Ascione Law in Orem. I really groove on organization and in improving and streamlining systems and processes. I am an ISTJ for you Myers-Briggs fans. I am interested in moving into operations but the lack of a degree is limiting my ability to do that. I found BYU-Idaho’s online degree program through the LDS Church’s Pathway Program. It was a great way for someone like me, who has been out of school for a lot of years, to return. I work full time and do my classwork in the evenings. I am only able to do about two classes at a time, so I have a few years to go, but I will get there! I will be 50 when I graduate. I figure I can be 50 with a degree or without one, so I choose to have one.

Tell us about your life outside of school/work:
I have been married to my husband, Wes, for 28 years. Those who know us know that we like to joke that we have been happily married for 5 years. A day here, a day there – they eventually add up! We have two daughters and a pug. Our oldest is married and made us grandparents last year. Our youngest is attending UVU studying psychology. Our pug mostly sleeps all day. I believe that we can gain knowledge and be educated in many ways, not just in school. I have been trained in emergency response through the Community Emergency Response Team (CERT) Program and became a licensed amateur radio operator as part of this training. I am a recent graduate of the FBI Citizen’s Academy and really enjoyed the opportunity to shoot a Tommy gun. My husband and I volunteer as ordinance workers at the Payson, Utah, LDS Temple on Friday evenings and Saturdays. It is one of the highlights of our week. My new favorite thing to do is spend time with my grandson. It is amazing how much love you can have for a new squishy little person. He has started walking and has many adventures now that he can walk and carry things at the same time. He is still a bit wobbly and looks like a tiny old man. He is adorable.

What do you think matters more in college: grades or networking?
I used to believe that it was grades, but the older I get and the more real world experience I have, the more I have come to believe that networking is king—inside and out of school. As a person with perfectionist tendencies, I still push to get A’s in my classes; and as an introvert networking is something I am having to learn to enjoy. I had a project in one of my classes that required us to find mentors and have a discussion with them. I am amazed at how much I learned through just a few phone calls and conversations.

how do you handle conflict resolution?
I am fairly calm under pressure and can usually talk things out; although I have had some interesting experiences with conflict resolution. One time I literally had to bring two girls into my office to “yell it out.” I have had to separate people (one very dominant and one very submissive) who were not having a constructive argument. And there may have been an incident at Disneyland where I stepped in front of a woman being yelled at by a man, told him to calm down and that it isn’t ok to treat people like that, and talked him down until security came. That got me VIP seating at the fireworks and parade!

How did you know your path or decide your current path?
My path has taken several course changes. I originally wanted to do interior design in my younger days. Then I got married and had kids. When I first prepared to go back to school I wanted to focus on English with an Art minor so I could write children’s books. Life happened and I didn’t go back. My natural skills and abilities have led me to where I am today. Business Management seems to best fit what I do and where I want to go. I recently learned about Supply Chain and am really interested in that field. We shall see where my degree leads me. I have even toyed with the idea of going on for an MBA. Who knows if there will be more changes ahead?

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